Week 41 – 16/06/19

The fall out from the big release the week before was still being felt. We had a code freeze in place at the start of the week still. Thankfully it did not last long and we got plenty of fixes out. Problems largely resolved now and we have made improvements in lots of places. Engineers have been amazing.

Some team changes got closer to being finalised. We are moving to three teams with responsibility for different areas (Customer, Commercial and Technical success to start with). Workshops with all the teams next week to get charter and backlogs and other bits sorted before getting started. Can’t wait.

Friday I went to Product People North in Leeds. Very good indeed. The topic for the day was death and there was some great service and product work on display. Burial at Sea, Inheritance Tax and just registering a death were a complex set of processes that had to be navigated at stressful times. The highlight of the day was the Co-op funeral team talking about how they built an internal system for their funeral homes. A great example of proper research, real empathy and respect bringing digital into a very traditional business.

Finished watching Chernobyl. Very good. Very bleak.

Managed a couple of runs to work. Slow and unsteady.