Social Networks or Data Repositories?

Last.FM, Flickr and Delicious. Three of my favourite sites that I use weekly if not daily. Use being an interesting word. I have scrobbled over 17,000 tracks into Last.FM, I have bookmarked over 5,000 URLs in Delicious and I have uploaded around 8,500 photos into Flickr. My usage of these actual sites though seems to […]

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Social CRM – I still don’t know what it is

Way back at the beginning of May I was lucky enough to attend yet another conference. This time Social CRM 2011 in London. A day of talks on the burgeoning topic that is a bringing together of the almost ubiquitous word social and the ever so exciting acronym for Customer Relationship Management. It replaced the […]

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What are the social objects of banking?

I am on a train, I am not a fan of trains. Many people think the same. This is a very basic example of a social object. A simple yet powerful concept that can bring two or more people together to share and discuss their thoughts and experiences. ┬áTo make connections with people we try […]

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