Month: August 2013

Friday Reading 31

Today is Thursday (when I wrote this it was). Tomorrow (today) I go on holiday to France. It has been a pretty crap week (my car got hit by a crane, machine not bird, it is a long dull stressful story) and I can’t wait to get away. Nevermind all that have some auto posted reads. Six lovely posts on a diverse range of topics including the dangers of simplification, praise of play, downsides to corporate accelerators, flat pack futurism, creative perspective and why undercover police officers should not use social media.

 

The Simple Truth

In More work for Mother, Ruth Schwartz Cowan illustrates how less work and more free time through mechanization has never been the case. In manufacturing, the machine ethic is adopted in order to compress work with the aim of increased productivity, rather than allowing the employees to leave earlier each day. It’s entirely logical that if we adopt the same ethic in domestic spaces, the result remains constant: our expectations just keep pace with the current reality. Simplification does not lead to leisure credit, it allows for more work to be completed in a similar timeframe. Ultimately this exerts a productivity pressure upon humans as they try to keep pace with the machines, a phenomenon that James Gleick characterizes as ‘hurry sickness.’

 

In praise of play

The pursuit of the pure, free, play is the true driving force behind the games, art, story, and experimental technology worlds I encounter in my daily work. Intelligent people simply will not spend significant chunks of their lives working on difficult problems unless they are motivated, and motivation is the art of remaining excited. What’s more exciting than the universe at your fingertips? Creative play is the excitement of infinite possibility.

 

Are corporate startup accelerators doing more harm than good?

What I tell people is that accelerators created by corporations or funds have a tendency to create “silos”. They often have one location where participants move into on day one of a program, work for months, and finally emerge on Demo Day with brilliant presentations. They normally bring in a group of professionals as mentors, with a tendency to create “our” group of mentors as opposed to “your” group of mentors. Through their affiliation with, say, a big media company, they claim to bring in exclusive benefits from their respective backer – with the keyword here being “exclusive”.

 

The death of the cool: fan-fiction futurism

‘The next market shift could come from using our devices as doorways into tomorrow’s Digital World.’ … OK, so it’s a woolly metaphor. Carry on.

‘If you think digital is cool today, you don’t know the meaning of cool’ LAY IT ON ME, DADDY-O; THIS HEPCAT’S HOT TO TROT FOR TEH FUTUREZ LOL (If there is a meaning of cool beyond the one that refers to relative temperature, middle-aged men talking like they think teenagers talk is its antithesis.)

 

A Short Lesson in Perspective

It takes a certain amount of courage, thinking out loud. And is best done in a safe and nurturing environment. Creative Departments and design studios used to be such places, where you could say and do just about anything creatively speaking, without fear of ridicule or judgement. It has to be this way, or you will just close up like a clamshell. It’s like trying to have sex, with your mum listening outside the bedroom door. Can’t be done. Then some bright spark had the idea of setting everyone up in competition. It became a contest. A race. Winner gets to keep his job.

 

Activists Identify DC Cop Who Infiltrated Bangladesh Sweatshop Protests

On April 20, MacAuley spotted “Missy” at a protest outside of the World Bank and snapped a photograph of her (above left). Meanwhile, Light and Canavan dug up evidence that Rizzi was a police officer, including a photograph posted on yfrog of Rizzi pointing out a typo on a piece of mail addressed to the “DC Metropolation [sic] Police Department.” Rizzi’s finger partially covers up the address line, but it appears to read “Director, Intelligence Branch.”

 

Short and sweet, just like my holiday I suspect.

FintechBot Roundup – Week 31 – 2013

BitCoin news back at the top this week after it emerged that Thailand had banned the cryptocurrency…or had it? A local Bitcoin Exchange company had been going through the process of fully registering with Thai authorities. As part of that process the company were called in front of a panel of experts at the Bank of Thailand.

At the conclusion of the meeting senior members of the Foreign Exchange Administration and Policy Department advised that due to lack of existing applicable laws, capital controls and the fact that Bitcoin straddles multiple financial facets the following Bitcoin activities are illegal in Thailand:

Buying Bitcoins
Selling Bitcoins
Buying any goods or services in exchange for Bitcoins
Selling any goods or services for Bitcoins
Sending Bitcoins to anyone located outside of Thailand
Receiving Bitcoins from anyone located outside of Thailand

 

Following that announcement the BitCoin world went into a frenzy but it is still far from clear whether or not the activities listed above are legal or if the requesting company have just not been granted a money transmitter license. It will be interesting to see how this unfolds over the next few weeks especially if the Bank of Thailand do confirm their postion.

This article is a great overview on how BitCoin exchanges work and the problems they currently face. Another very closely related issue to this is ‘GovCoin‘ a term being used more widely thanks to the bending and alterations being forced upon the BitCoin system as it rubs up the banks, and the Governments that effectively manage them, in all the wrong ways. Jon Matonis looks into this issue and how it is shaping the future of the cryptocurrency.

In more pleasant BitCoin news, this interview with the founder of Bitcoin powered mobile wallet Kipochi, Pelle Braendgaard, is well worth a read. Africa continues to be a real source of financial innovation.

 

Cloud bank news

The Dutch Banking regulator (DNB) has approved Amazon Web Services for use in “all facets of Dutch financial operations”. This is huge news, will we now see a raft of banks making infrastructure (and shortly followed by core bank systems) their next commodity? Will we see other countries follow suit? Or will it be a wait and see approach i.e. let the others make mistakes first.

Meanwhile IBM and Amazon are battling it out for a CIA cloud contract. Banks and Governments in the cloud. Those data centres are starting to look like a burden to some and a gold mine to others.

 

Goldman Sachs News

Programmer Sergey Aleynikov has been rearrested for the theft of code from Goldman Sachs. The ex-employee uploaded modified open source code containing his own alterations so that he could unpick the code and release the improvements back into the open source community.  He has already been tried and acquitted following an appeal but has now been rearrested and is facing several charges in New York. Michael Lewis has written a brilliant and lengthy article on the story that I can’t recommend highly enough. I have a feeling this might just blow open banks usage of open source and whether they are taking more value than they create, which seems to be their default behaviour.

Serge quickly discovered, to his surprise, that Goldman had a one-way relationship with open source. They took huge amounts of free software off the Web, but they did not return it after he had modified it, even when his modifications were very slight and of general rather than financial use. “Once I took some open-source components, repackaged them to come up with a component that was not even used at Goldman Sachs,” he says. “It was basically a way to make two computers look like one, so if one went down the other could jump in and perform the task.” He described the pleasure of his innovation this way: “It created something out of chaos. When you create something out of chaos, essentially, you reduce the entropy in the world.” He went to his boss, a fellow named Adam Schlesinger, and asked if he could release it back into open source, as was his inclination. “He said it was now Goldman’s property,” recalls Serge. “He was quite tense. When I mentioned it, it was very close to bonus time. And he didn’t want any disturbances.”

 

Developer/API News

PayPal’s REST APIs are now available globally, as they continue their battle with the likes of Stripe. Talking of which, Stripe now have a shop, not for cutting edge APIs but for T-Shirts. Another thing I love about the API trend and the changes it is bringing about in financial services development is things being much more in the open. This article by Pete Keen looks at the risks of processing payments via web services and he has written some code to limit the risk. Lovely stuff…complete opposite to the Goldman story above. 

In slightly related news I liked this interview with Visa developer, Michael White, I think glimpses into the world of financial systems and their creators are rare things and I am not sure why.  Do banks just keep these things secret just for secrets sake? Or to give the perception of infallibility by obscurity?

Skeuocard is a lovely little bit of code that upon entry of your credit card number renders the correct type of card.

Westpac New Zealand is running a competition aimed at developers and designers. The Westpac App Challange is looking for app ideas/prototypes that “make a process, transaction, application or any other common banking activity easier, faster and safe for customers”. The winners will get 10,000 New Zealand Dollars each. Watch the cringe inducing video to get more details. I love these kinds of initiatives but as the video shows these interactions with the real world still feel very awkward.

In other BIG NEWS from the southern hemisphere

 

Mobile Payments News

Isis the US carrier based mobile payments initiative reminded everyone it still existed by announcing they will launch something by the end of the year, honest. I am yet to be convinced that the carriers have anything to offer but further complications in the already byzantine system of payments. I am willing to be proved wrong but I still don’t see why you would move the secure element on a plastic debit/credit card onto virtually the same chip on a SIM card? Sideways move.

OpenTable the restaurant reservation service is looking to embed payments into its app. So not only will you be able to get a great little table by the window you will also be able to pay directly from the app and keep your talking to humans at an absolute minimum. Banks thinking they can continue to own end to end payments journeys must surely see the writing on the wall (not the menu).

The payments Nascar problem shows no signs of being resolved and last week saw another payment option soon to be added to the morass. Mastercard’s MasterPass brings its virtual mobile wallet stylings to the UK. I guess anything that stops me giving away the keys to my house every time I buy is a good thing. Argos, Boots and House of Fraser are all on the launch list.

 

Security/Whoops News

The long rumoured iPhone biometric sensor seems to have been confirmed via some code in the latest beta release of iOS7. We will see if that is true when the new iPhone launches in September (at a guess).

You can learn more about banking security requirements from this tale of woe than you ever will from a banks own website where they just say ‘Cover your PIN’ and S’hred your documents’ and other such lazy platitudes. I love a good tale of security woe.

Yorkshire and Clydesdale bank suffered an Internet banking outage following their failure to renew their domain name. Doh.

And it seems this practice is acceptable to a bank (although I am unable to verify which one but it looks more like a fraud attempt)

 

Miscellaneous interesting stuff

Do you fancy heading up Libya’s central bank? You can apply online now.

Barclay’s have mobile and digital specialist Zapp’d. Ian Sayers, ex-chief architect for digital and mobile at Barclays is headed to Vocalink to work on the mobile merchant payments company Zapp. He joins ex-HSBC head of propositions Peter Keenan. Strong looking team but can they get the product out there and get traction? Going to be a tough one I think.

Brett King’s Breaking Banks radio show (Every Thursday at 8pm EST) continues to be an interesting series of shows. This weeks episode looked at how people spend and use money and how it is far more simple than saving and avoiding the temptations of daily life. Well worth a listen each week.

Social media payments service, Chirpify, raised $6 million in Series A funding. It seems there is money in buying stuff via simple reply on Twitter.

An interesting read on the challenges of scaling ATM usage in India and the innovation it is driving in the main providers i.e. NCR and Diebold, as they deal with the infrastructural challenges the country presents. For example, ATMs that casn switch intelligently between solar, AC grid and battery backup.

Last but by no means least a great article in the Guardian looking at the entrepreneurship in Minecraft through creation and collaboration. The future of money will certainly be heavily impacted by computer gaming.

 

Feel free to follow my little news gatherer @fintechBot on Twitter.

Friday Reading 30

I have managed to do this 30 times. That must be enough to have formed a habit by now. Anyway I only managed to write this as a meeting got cancelled which is a bonus (for me, you might have hoped for a week without this pointless curation).

After a week in which the continued focus on Twitter Trolls and their awful sexist/threatening/outright criminal behaviour has been almost as depressing as the UK Home Office taking to social media, it is a wonder anyone uses the Internet at all.

Someone who was forced off the web (and I have mentioned a few times before as a bit of a hero), Kathy Sierra, was back on Twitter and with a new blog as well. She published an amazing first post on the cognitive drain interface designers place on people. it ties in so well with a few things that are really bothering me about banking, especially security related, interfaces. Other things to make my brain smile were a letter from a director at NASA to a nun, a deep web heist, JP Rangaswami on customers and flow, William Heath Robinson, why most innovative companies aren’t and the info ladies in Bangladesh.

This image also caught my eye this week. My first thought was that it is hilarious, my second is that when someone is responsible for destroying art/fun/creativity etc then their face should be on that decision…I would like to see something similar in my place of work.

graffitti

 

 

Your app makes me fat

If your UX asks the user to make choices, for example, even if those choices are both clear and useful, the act of deciding is a cognitive drain. And not just while they’re deciding… even after we choose, an unconscious cognitive background thread is slowly consuming/leaking resources, “Wasthat the right choice?”

 

Why explore space?

Very fortunately though, the space age not only holds out a mirror in which we can see ourselves, it also provides us with the technologies, the challenge, the motivation, and even with the optimism to attack these tasks with confidence. What we learn in our space program, I believe, is fully supporting what Albert Schweitzer had in mind when he said: “I am looking at the future with concern, but with good hope.”

 

The blockbuster heist that rocked the Deep Web

On May 15, 2013, just as HackBB was attempting to reestablish its primacy, a second attack brought the forum to its knees. The attacker was thorough and deceptive in ways even these experienced hackers and criminals hadn’t expected. During the first attack, Boneless had used his admin powers to create other, hidden accounts under his control, then granted them administrator status. It was as if, before leaving, he had dropped a half-dozen secret keys around the property.

 

Thinking about customers and flow

Scale begat lobbies. And lobbies begat regulation. And somehow or other these regulations enshrined the new status quo, of pace being set by manufacturer and distributor not customer.

 

Heath Robinson: the unsung hero of British eccentricity and innovation

In the run up to and during World War One, Robinson became known for a series of drawings in magazines such as The Sketch and The Tatler, poking fun at modern living, carrying normal tasks to ridiculous extremes often using complex or convoluted contraptions — described as “simple devices” — to perform trivial tasks, such as potato peeling,wart removal and pancake making. Very quickly his work became popular, allowing him to command healthy commissions.

 

Why the Most Innovative Companies Aren’t

The larger the company, the deeper the orthodoxy. Leaders of complex organizations tend to surround themselves with likeminded people, which reinforces their conventional approaches. At every stage in the life of a new idea or initiative, compliance crushes dissent. The Point: According to executives the biggest challenge they face is connecting the dots between departments, regions and other companies which is inhibited by organizational design and control-based rules

 

‘Info ladies’ go biking to bring remote Bangladeshi villages online

As she approaches the village, Sathi rings her bicycle bell and the children come running to meet her, shouting “Hello, hello”. Women emerge from their homes one by one. Sitting in the middle of a beaten-earth yard, Sathi carefully places her laptop on a plastic chair, plugs in headphones and launches a session on Skype. The faces of village men working thousands of kilometres from here appear on the screen.

 

Have a lovely weekend. Feel free to subscribe to these reads via email or via RSS here or you know, don’t bother. I am happy if you got this far.